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Services

Technical services

One maintenance contract covering every technical system in the facility. Each discipline below is a full capability, not an add-on to something else.

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Woodworking production line on a factory site under maintenance contract

Everything we cover

HVAC & Air Conditioning

Electrical Systems

Mechanical, Pumps & Equipment

Plumbing & Water Systems

Fire Fighting & Protection

Generators & UPS

Light Current & ELV

Boilers & Water Heaters

Elevator Maintenance Oversight

Civil & Finishing Works

Energy Efficiency

Emergency Breakdown Support

On site

Rooftop condenser servicing
Rooftop condenser servicing
Split unit strip-down and coil clean
Split unit strip-down and coil clean
Air handler panel and instruments
Air handler panel and instruments
Ductwork and services route
Ductwork and services route
Retail facility under contract
Retail facility under contract
Rooftop package unit on a commercial site under contract
D-01Rooftop package unit on a commercial site under contract

HVAC & Air Conditioning

Cooling, heating and air movement

Air-conditioning, ventilation and cooling systems across the facility — from central plant down to zone-level units.

Scope of maintenance

  • Filter inspection, cleaning and replacement
  • Evaporator and condenser coil cleaning
  • Fans, blowers, belts and bearings
  • Compressor and refrigerant circuit checks
  • Thermostats, sensors and control settings
  • Temperature and performance verification
  • Condensate and drainage systems

Systems & assets covered

  • Chillers — air-cooled and water-cooled
  • Air handling units (AHU) and fan coil units (FCU)
  • Package and rooftop units
  • Split, ducted split and VRF / VRV systems
  • Ventilation, fresh air and exhaust systems
  • Ducting, dampers, grilles and diffusers
  • HVAC pumps, piping and control systems

Visit frequency and the covered equipment list are set per facility following a site survey.

Production machinery and its LV supply — factory under contract
D-02Production machinery and its LV supply — factory under contract

Electrical Systems

Power distribution and lighting

Power distribution, lighting and control systems that keep the building and its equipment energised.

Scope of maintenance

  • Panel inspection, cleaning and tightening
  • Circuit breaker and protection device testing
  • Cable route and termination checks
  • Thermal condition checks on connections
  • Lighting system and control servicing
  • Motor, starter and drive checks
  • Fault finding and corrective repair

Systems & assets covered

  • Main and sub distribution panels
  • Circuit breakers, contactors and protection devices
  • Cable trays, routes and terminations
  • Interior, exterior and emergency lighting
  • Lighting controls, timers and sensors
  • Motors, starters and variable speed drives
  • Small power, sockets and final circuits

Isolation, permit-to-work and live-working requirements are agreed with the facility before each visit.

Pump sets and motors in a plant room
D-03Pump sets and motors in a plant room

Mechanical, Pumps & Equipment

Rotating and pressurised plant

Rotating, pressurised and heating equipment across plant rooms, roof areas and service spaces.

Scope of maintenance

  • Pump servicing, seal and impeller checks
  • Bearing, coupling and alignment checks
  • Vibration and running condition checks
  • Lubrication and general mechanical servicing
  • Boiler and water heater inspection
  • Valve, strainer and pressure checks
  • Elevator maintenance oversight and coordination

Systems & assets covered

  • Water pumps, booster sets and pump rooms
  • Chilled water and condenser water pumps
  • Fire fighting and transfer pumps
  • Fans, blowers and air movement equipment
  • Air compressors and compressed air lines
  • Boilers, water heaters and calorifiers
  • Water tanks, valves and pressure systems

Elevator works are supervised in coordination with the facility’s appointed lift specialist.

Water pump room — valves, manifolds and distribution
D-04Water pump room — valves, manifolds and distribution

Plumbing & Water Systems

Supply, drainage and sanitary

Water supply, drainage and sanitary systems throughout the building and its service areas.

Scope of maintenance

  • Water supply network inspection
  • Drainage and sewage line clearing
  • Leak detection, tracing and repair
  • Sanitary fixture servicing and replacement
  • Water tank inspection and cleaning coordination
  • Pipework, valve and insulation checks
  • Pump and pressure system checks

Systems & assets covered

  • Water supply and distribution networks
  • Drainage, sewage and waste stacks
  • Water tanks and pressure systems
  • Booster, transfer and sump pumps
  • Sanitary fixtures and facility water points
  • Pipework, valves, traps and insulation
  • Roof drainage and rainwater outlets

Tank cleaning and potable water testing are arranged with approved specialists where required.

Fire main distribution through a basement car park
D-05Fire main distribution through a basement car park

Fire Fighting & Fire Protection

Detection, suppression and life safety

Fire protection equipment inspected, tested and documented in coordination with your approval requirements.

Scope of maintenance

  • Fire pump running tests and servicing
  • Sprinkler and piping network inspection
  • Hose reel, landing valve and cabinet checks
  • Fire alarm and detection system testing
  • Fire extinguisher inspection support
  • Valve, gauge and pressure verification
  • Defect reporting and corrective works

Systems & assets covered

  • Fire fighting pumps and pump room equipment
  • Wet and dry sprinkler networks
  • Hose reels, landing valves and fire cabinets
  • Fire alarm panels, detectors and sounders
  • Emergency lighting and exit signage
  • Fire extinguishers (inspection support)
  • Fire water tanks and supply lines

Scope, testing intervals and certification responsibilities are confirmed per site in the maintenance agreement.

Standby power schematic — mains, ATS, generator and UPS distribution
D-06Standby power schematic — mains, ATS, generator and UPS distribution

Generators & UPS

Standby power and continuity

Standby power and uninterruptible supply systems kept ready for the moment the mains fails.

Scope of maintenance

  • Generator running and on-load testing
  • Fuel system, filter and oil servicing
  • Coolant, radiator and hose checks
  • Battery condition and charger checks
  • Automatic transfer switch (ATS) testing
  • UPS battery and module condition checks
  • Alarm, fault log and control panel review

Systems & assets covered

  • Diesel standby generator sets
  • Fuel tanks, day tanks and supply lines
  • Automatic transfer and changeover panels
  • UPS units and battery banks
  • Control panels, alarms and monitoring
  • Exhaust, silencer and ventilation systems
  • Earthing and connection points

Battery replacement and load bank testing are quoted separately per equipment rating.

Low-current topology — field devices, cabling, controllers and head end
D-07Low-current topology — field devices, cabling, controllers and head end

Light Current & ELV Systems

Security, controls and connectivity

Low-current systems that monitor, secure and connect the facility and its people.

Scope of maintenance

  • Camera cleaning, focus and coverage checks
  • Recorder storage, retention and health checks
  • Access control and door hardware checks
  • Alarm panel and detector testing
  • Network point and cabling verification
  • Controller and software condition review
  • Fault diagnosis and corrective repair

Systems & assets covered

  • CCTV cameras, recorders and monitors
  • Access control readers and door hardware
  • Intrusion detection and alarm systems
  • Structured cabling and network points
  • Intercom and public address systems
  • Building management systems (BMS)
  • Sensors, controllers and field devices

System access, credentials and integration with existing platforms are agreed with the facility’s IT team.

Retail facade and external finishes — Sheikh Zayed
D-08Retail facade and external finishes — Sheikh Zayed

Civil & Finishing Works

Building fabric and finishes

Building fabric repairs and finishing works that keep the facility presentable, weathertight and serviceable.

Scope of maintenance

  • Minor structural and concrete repairs
  • Wall, ceiling and partition repairs
  • Flooring repair and replacement
  • Painting and surface finishing
  • Waterproofing and leak-related repairs
  • Door, window and ironmongery works
  • Fit-out and renovation coordination

Systems & assets covered

  • Floors, screeds and floor coverings
  • Walls, partitions and suspended ceilings
  • Painting and protective coatings
  • Waterproofing, sealing and joints
  • Doors, windows and ironmongery
  • External areas, kerbs and drainage covers
  • Facility fit-out and refurbishment areas

Works are quoted per scope after inspection; structural items are referred to a licensed structural engineer.

Ceiling services and lighting at a multi-site commercial branch
D-09Ceiling services and lighting at a multi-site commercial branch

Energy Efficiency & Optimisation

Consumption review and improvement

Reviewing how the facility’s systems are actually operated, and where energy is being lost before any upgrade is considered.

Scope of maintenance

  • Consumption pattern and load review
  • Set point and running hour assessment
  • Control, timer and scheduling review
  • Power factor and load balance review
  • Lighting survey and retrofit assessment
  • Effect of equipment condition on efficiency
  • Written recommendations, ranked by priority

Systems & assets covered

  • HVAC plant and operating parameters
  • Lighting systems and LED retrofitting
  • Distribution boards and power quality
  • Control systems, timers and sensors
  • BMS and monitoring platforms
  • Motors, drives and pump sets
  • Metering and consumption data

Savings potential is estimated only after an on-site audit — we do not quote generic percentage savings.

Not sure which disciplines you need covered?

A site survey settles it. Our engineers inspect what is installed and come back with a scope by discipline, a visit frequency and a contract model.

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