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How we work

The method

Survey, register, plan, service, repair, report, review — applied identically to HVAC, electrical, mechanical, plumbing, fire, power and ELV.

Maintenance methodology

Seven steps, every discipline

STEP 01

Site Survey

Inspection of the installed systems across every discipline, their operating conditions and current condition.

STEP 02

Asset Register

Identification, tagging and documentation of facility assets — type, location, rating data and service history where available.

STEP 03

Preventive Plan

A scheduled maintenance plan built per system, duty and operating requirement, agreed with your engineering team.

STEP 04

Routine Maintenance

Planned visits: inspection, cleaning, testing, adjustment and servicing against a defined checklist per discipline.

STEP 05

Corrective Maintenance

Diagnosis and repair of faults and breakdowns, including component replacement and post-repair verification.

STEP 06

Reporting

Maintenance reports covering work performed, observations, equipment condition and recommended actions.

STEP 07

Continuous Monitoring

Review of recurring faults and equipment trends, with recommendations to improve system reliability.

Every step is documented. You keep a maintenance record for each asset — what was checked, what was found and what was recommended.

Air handler panel and instruments
Air handler panel and instruments
Split unit strip-down and coil clean
Split unit strip-down and coil clean
Water pump room under maintenance
Water pump room under maintenance

Preventive programmes

What a scheduled visit covers

Every preventive visit

  • Visual inspection of the asset and its installation
  • Cleaning, filtration and servicing tasks per system
  • Electrical connection, panel and control checks
  • Mechanical, bearing, belt and lubrication checks
  • Water, drainage and leak inspection
  • Fire, alarm and life-safety equipment testing
  • Operating parameter and performance readings
  • Recording of findings, defects and recommendations

Weekly

High-intensity facilities and continuous operations requiring close monitoring and rapid attention to minor defects.

Bi-weekly

Balanced programme for medium-load facilities — preventive checks, cleaning and system adjustment every two weeks.

Monthly

Standard preventive programme — full system inspection, servicing and a written maintenance report each month.

Quarterly / seasonal

Periodic deep servicing for lower-duty equipment, or seasonal preparation ahead of peak load periods.

Visit frequency is set per facility from the asset register and operating hours — not sold as a fixed package.

When something fails

Corrective & emergency support

Corrective maintenance

  • Fault investigation and diagnosis
  • Repair of mechanical, electrical and control faults
  • Component replacement and refitting
  • Repair verification and performance testing
  • Parts sourcing and supply
  • Written record of the fault, the cause and the action taken

Emergency breakdown support

  • Call-out support for reported breakdowns
  • Priority attendance for operation-critical equipment
  • On-site assessment and immediate containment where possible
  • Temporary measures to restore partial operation where feasible
  • Follow-up permanent repair and parts supply
  • Post-incident report with recommendations
Technician attending rooftop condensers
Attendance at rooftop plant
Fire main distribution in a basement car park
Fire main inspection route
Machinery and its LV supply
Machinery and LV supply

Breakdown response sequence

  • 01Fault reported & logged
  • 02Site attendance arranged
  • 03On-site diagnosis & assessment
  • 04Repair or temporary measure
  • 05Testing & handover
  • 06Written report & recommendation

Response and attendance times are agreed per contract and per facility, and defined in the maintenance agreement.

Reporting

What you receive

Maintenance is only useful to a facility or engineering manager if it is recorded. Every programme produces a written trail you can review, audit and budget against.

The layout shown is our standard visit record. Fields are completed on site and the report is issued after every visit.

Sample visit report — site, date, discipline, checks performed, readings, defects, action taken and recommendation

Facility Asset Register

Full equipment list by discipline — type, location, rating data and service status.

Annual Maintenance Schedule

Planned visit calendar by system and frequency.

Visit / Service Report

Checklist results, readings and work carried out on each visit.

Defect & Observation Log

Faults found, severity and the action recommended.

Corrective Work Record

Breakdown details, cause, repair carried out and parts used.

Condition & Recommendations

Equipment condition assessment and replacement advice.

Contract models

Four ways to work with us

Model A

Preventive Maintenance Contract

Scheduled inspection and servicing visits against an agreed plan and checklist, with a report after each visit.

Model B

Preventive + Corrective Contract

The preventive programme plus repair support for faults found during or between scheduled visits.

Model C

Comprehensive Facility Contract

Full programme across all disciplines — preventive, corrective, emergency attendance, reporting and technical support.

Model D

On-Demand / Emergency Support

Call-out based technical intervention for breakdowns, without a standing maintenance programme.

Included in the contractABCD
Scheduled preventive visits & checklistsIncludedIncludedIncluded
Written report after each visitIncludedIncludedIncluded
Corrective repair of reported faultsIncludedIncludedPer call
Emergency breakdown attendanceOptionalIncludedIncluded
Asset register & maintenance historyOptionalIncludedIncluded
All disciplines under one agreementOptionalOptionalIncluded

Scope, visit frequency and pricing are quoted per facility following a site survey. No standard price list is published.

Ready to scope a programme?

Send your asset list or arrange a survey. We come back with scope by discipline, visit frequency and a contract model.